二00九年岸頭實驗學(xué)校食堂工作總結(jié)

二00九年岸頭實驗學(xué)校食堂工作總結(jié)

王連生

“民以食為天”，作為后勤工作重點之一的食堂管理，怎樣激活內(nèi)部活力，完善競爭機制，提高勞動效率，更好地為師生服務(wù)，這是我們后勤管理人員孜孜以求的目標(biāo)之一。為此，自我校食堂創(chuàng)建以來，我們更加努力地探索食堂的新路子。多年來，我們基本形成了一套自己的管理模式，為了更好地總結(jié)經(jīng)驗、彌補不足，我從以下幾方面作簡要回顧：

一、抓機構(gòu)建立，促組織落實：1、機構(gòu)設(shè)置及人員管理

(1)伙食部所有成員實行聘用制。年度開始，學(xué)校領(lǐng)導(dǎo)小組對其進行全面考核，擇優(yōu)錄用。被錄用的人員必須服從管理，踏實工作，在聘用過程若有違規(guī)違紀(jì)的，伙食部有權(quán)對其進行行政和經(jīng)濟制裁，直至中途解聘。

（2）建立建全各項規(guī)章制度的組織落實，年終進行考核評比。

2、食堂工作人員的身體執(zhí)行學(xué)年度體檢制度，發(fā)現(xiàn)身體狀況欠佳的，采取暫時停用休養(yǎng)的辦法，待身體完全恢復(fù)后再考慮安排；對食堂環(huán)境衛(wèi)生實行周檢查制度，發(fā)現(xiàn)問題，立即指出改正。

3、抓文明禮貌的落實：我們提倡文明用餐、禮貌服務(wù)，要求班主任做好在校用餐學(xué)生的文明用餐的教育，而且，每天學(xué)生用餐時都要求值周領(lǐng)導(dǎo)入餐廳巡視，值日教師定桌服務(wù)，幫助解決學(xué)生用餐中的具體問題。二、食堂管理的具體做法：

（一）嚴(yán)格管理制度，共創(chuàng)文明服務(wù)。

學(xué)校的主要工作是教學(xué)，后勤管理的宗旨是堅持為教學(xué)服務(wù)，而作為后勤管理重中之重的工作食堂管理工作，更是直接影響學(xué)校工作的正常開展。為此，我們特制訂了一系列的規(guī)章制度，確保食堂工作的正常開展。1、出勤制度：不隨意更改作息時間2、勞動管理：

（1）和睦相處、禮貌待人，杜絕與就餐人員發(fā)生沖突，情節(jié)嚴(yán)重者送司法機關(guān)依法追究刑事責(zé)任。（2）節(jié)約水電，做到人走燈滅，水用即關(guān)。

（3）專人負(fù)責(zé)操作房，按市技術(shù)質(zhì)量監(jiān)督局的要求定期進行檢測。不得擅離崗位，不違規(guī)操作，否則，所造成的一切責(zé)任事故均有當(dāng)事人承擔(dān)。3、其它：

（1）炊事人員不準(zhǔn)在伙食部喝酒、吃特殊飯。

（2）不得違犯操作規(guī)程，無故損壞炊具；不得不經(jīng)同意擅自把伙食部的物品外借；不得偷盜食堂各種食物、材料、票證、餐具等。違者根據(jù)情節(jié)輕重給予處分，直至勸其離崗。

（二）加強衛(wèi)生管理，增強憂患意識。

食堂衛(wèi)生是隱患的源泉、發(fā)源地。在衛(wèi)生管理上我們堅持每周召開民主生活會，做到警鐘長鳴，增強職工的憂患意識，盡可能地把隱患扼制在盟芽狀態(tài)；我們要求每一位職工必須做到：

1、上班時間所有職工，一律要穿工作服。

2、注意個人衛(wèi)生，勤理發(fā)、勤剪指甲、勤換衣服、勤洗澡，不留長發(fā)、小胡子，開飯先洗手。

3、食堂內(nèi)外實行定人、定點、定時間、定要求，必須做到每日清掃、周末大掃。4、各種餐具、籠布、機械等要洗刷干凈，做到木見本色，鐵見光，用后擺列整齊，生熟用具嚴(yán)格分開不得混用。

5、開飯時不準(zhǔn)吸煙，不準(zhǔn)面向食品說話、咳嗽，不準(zhǔn)涂脂抹粉。6、認(rèn)真執(zhí)行《食品衛(wèi)生法》和衛(wèi)生制度，形成制度，對照評比。（三）嚴(yán)格檢測與監(jiān)督，創(chuàng)名牌效應(yīng)。

食堂管理既要有一套完善的管理制度，更要有過硬的檢測與監(jiān)督機制，才能確保制度的純粹性、真實性，也才能吸引更多的家長了解學(xué)校，了解學(xué)校食堂管理，也只有這樣，學(xué)校才能在家長中樹立起名牌效應(yīng)，才能讓更多的家長放心地把自己的孩子送到學(xué)校來用餐。我們具體做法是：

1、控制進貨渠道，不進劣質(zhì)低價菜、不進來路不明菜。1000多人用餐需要每周去凌家塘采購各種食品，如：肉、菜、蛋、主、副食等．由我校行政親自去采購，嚴(yán)把沒有＂檢疫證＂、＂食品衛(wèi)生許可證＂的食品，一律不采購存放時間長的、變質(zhì)變味的統(tǒng)統(tǒng)拒之門外，嚴(yán)防食物中毒事件的發(fā)生，切實保證每位師生的身體健康．在此期間我食堂用餐師生無發(fā)生任何腸道疾病和食物中毒事故．

2、不定期對工作人員進行思想教育、貫徹落實食品衛(wèi)生法的要求等．通過學(xué)習(xí)，增加工作人員在工作中的服務(wù)質(zhì)量和意識．切實做好我校食堂的食品衛(wèi)生、餐具的＂一洗、二沖、三消毒＂工作，做到隨用隨清，每周對廚房一次大清掃．如發(fā)現(xiàn)工作中有不到位之處立即指出，勒令改正即時到位．全體工作人員能夠認(rèn)真作好本職工作，明確職責(zé)、各司其職、服從分配、隨叫隨到，保證職工的工作正常運轉(zhuǎn)．3、由保管員負(fù)責(zé)經(jīng)常檢查食堂倉庫，不把變質(zhì)變腐的米煮給學(xué)生吃。4、對庫存食品進行盤點交接，每天我都親自下廚房和他（她）們一起工作、溝通，對食堂工作方面的所需與不足詳細(xì)了解，并對目前現(xiàn)狀不足之處即時改進．如衛(wèi)生情況：我親自到廚房帶頭和他們一起將天花板、墻壁、灶臺、蒸箱、地面、以及庫房等，統(tǒng)統(tǒng)進行了徹底大清掃．每次清理行之有效，廚房有了明顯改觀。三、存在問題

隨著國民經(jīng)濟的發(fā)展，人民的生活水平也得到了改善，同時也給我們的獨生子女養(yǎng)成了嬌生慣養(yǎng)的壞習(xí)慣，主要表現(xiàn)在：1、挑食、偏食，導(dǎo)致倒菜現(xiàn)象嚴(yán)重；

2、小朋友們獨立生活能力較差，有時會出現(xiàn)吃不飽、吃不好的現(xiàn)象，而引起家長的不放心。

另一方面，食堂工作人員由于缺乏小學(xué)生心理學(xué)的研究，往往不能想學(xué)生所想，正確善待每一位學(xué)生這都給食堂管理帶來一定的困難。

食堂管理工作是一項長期、細(xì)致、艱苦的工作，只有認(rèn)真、踏實地做好工作，才能保質(zhì)保量、萬無一失。但是，任何一項工作都有它有利的一面，也有它問題的一方，我們只要一分為二地看待它，困難也會變得得心應(yīng)手。所以，我堅信，在校領(lǐng)導(dǎo)的關(guān)心和監(jiān)督下，在全體食堂工作人員的共同努力下，我校食堂一定會越來越興旺發(fā)達(dá)。

201*年1月13日

二00九年岸頭實驗學(xué)校工會工作總結(jié)

王連生

201*年，我校工會在上級組織和學(xué)校黨支部、行政辦的領(lǐng)導(dǎo)下，堅持以鄧小平理論、“三個代表”重要思想為指導(dǎo)，以胡錦濤總書記的“八榮八恥”社會主義榮辱觀，科學(xué)發(fā)展觀為指導(dǎo)，按照“組織起來，切實維權(quán)”的工作方針，以創(chuàng)新為動力，以教工大會和教代會為依托，以各種活動為載體，充分調(diào)動廣大教師的積極性和主動性，堅定了教職工的理想信念，凝聚了教職工人心，激發(fā)了教職工干勁。更加密切了教職工思想、工作和生活，做了得人心、暖人心、穩(wěn)人心的工作。具體總結(jié)如下：一、加強學(xué)習(xí)，強化師德教育，提高教師思想素質(zhì)。

工會組織全體教職員工深入學(xué)習(xí)了十七大和“三個代表”，特別是深刻學(xué)習(xí)關(guān)于如何“保持共產(chǎn)黨員先進性”的精神，提出了黨員教師要發(fā)揮先鋒模范作用，要發(fā)揚黨員教師的旗幟作用。在掌握基本觀點，領(lǐng)會精神實質(zhì)上下工夫，提高教師愛崗敬業(yè)的自覺性。工會還開展了師德師風(fēng)教育活動，組織新教師每周會前師德演講。全體教師結(jié)合貫徹十七大精神，自覺增強事業(yè)心和責(zé)任感，樹立新的教育理念，尊重學(xué)生，信任學(xué)生，了解學(xué)生，關(guān)心學(xué)生，幫助學(xué)生。二、配合學(xué)校抓好在職培訓(xùn)，提高教師的業(yè)務(wù)水平。

工會配合學(xué)校做好教師的繼續(xù)教育工作。樹立終身學(xué)習(xí)的理念，把教師繼續(xù)學(xué)習(xí)，提高綜合素質(zhì)作為一項重要的工作來抓：暑期組織教師進行校本全員培訓(xùn)，全面提高教師業(yè)務(wù)水平；加強教師的各級各類業(yè)務(wù)培訓(xùn)；不斷改善學(xué)校的學(xué)歷結(jié)構(gòu)，提高整體學(xué)歷水平；鼓勵教師在教學(xué)實踐中使用信息技術(shù)，在實踐中不斷提高。同時還協(xié)助學(xué)校做好課改工作，抓好課改研究，加強課題研究的責(zé)任意識，把課題研究當(dāng)作課改工作的重點來抓，以課題研究促進課改工作，做好課題研究的跟蹤記錄，深入課堂、深入教研組，參與課改工作。學(xué)校設(shè)立教師基本功訓(xùn)練制度，為三十五周歲以下教師在校內(nèi)校外搭建舞臺，讓教師上練兵課、展示課、評比課等。開辟論壇，讓教師傾訴、討論。

三、堅持校務(wù)公開，加強行風(fēng)建設(shè)，發(fā)揮工會的監(jiān)督功能。

教職工是學(xué)校的主人，是學(xué)校物質(zhì)文明和精神文明的創(chuàng)造者和建設(shè)者。學(xué)校工會長期以來，一直關(guān)心職工生活，堅持教代會制度，充分發(fā)揮教代會的橋梁、紐帶作用，增強教師的主人翁精神，參與學(xué)校的民主管理。每學(xué)期開學(xué)前，學(xué)校都召開教職工代表大會。會前由學(xué)校黨支部及工會委員會商榷列出教代會討論的提案主題及要點，積極讓教師參與學(xué)校管理。我們列出學(xué)校發(fā)展的目標(biāo)改革；讓全體教師參與討論。讓他們以主人翁的精神參與學(xué)校全方位的民主管理。

四、以人為本，積極開展各項活動豐富教職工生活

為了進一步活躍校園的文化氛圍，豐富教職工的課余生活，在學(xué)校黨政領(lǐng)導(dǎo)的重視和大力支持下，工會能夠積極主動地開展形式多樣的文娛和體育活動，主要開展了以下活動：

1．學(xué)校教工之家的活動主要有：繼續(xù)開展好職工的業(yè)余活動，堅持訓(xùn)練，開展小組比賽，讓教師積極鍛煉身體，讓教職工感受到課余活動的愉悅。

2．學(xué)校黨政、工會十分關(guān)心女職工的工作與生活，“三八”婦女節(jié)，學(xué)校組織全體女職工春游，使全體女職工感受到學(xué)校的溫暖。

3.本年度學(xué)校工會根據(jù)工作計劃組織教職工開展了一些有益的活動，如：“三八”婦女節(jié)慶�；顒樱�“五四”青年節(jié)演講比賽活動，元旦節(jié)有全體教職工參與的文娛體育活動等等。

通過開展活動，既融洽了教職工的關(guān)系，增進了同事之間的情感，又增強了學(xué)校教職工的凝聚力，為創(chuàng)建和諧校園起到的良好的作用。五、情暖人心，積極開展好送溫暖活動真誠關(guān)心生活困難及退休教師生活

為了讓廣大教職工感到學(xué)校的溫暖，進一步激發(fā)廣大教職工的工作積極性、主動性和創(chuàng)造性，我校工會能夠積極配合學(xué)校黨政領(lǐng)導(dǎo)，大力開展送溫暖活動，千方百計地為教職工辦實事、辦好事。主要工作如下：

1．探望病患：凡是知道教職工（含離退休教師）本人，或者骨干教師的家人患病住院的，工會領(lǐng)導(dǎo)都能陪同學(xué)校領(lǐng)導(dǎo)或受學(xué)校領(lǐng)導(dǎo)委托，前往醫(yī)院或家里看望和安撫，幫助病人消除思想顧慮，盡早恢復(fù)身體的康復(fù)。

2．慰問喪事：遇到教職工本人或直系家屬作古，工會領(lǐng)導(dǎo)都能前往吊唁與慰問，并發(fā)動所在工會小組主動給予關(guān)心，幫助解決善后事宜。

3．慶賀婚嫁：工會領(lǐng)導(dǎo)十分重視這項工作，能夠在婚慶前夕及時到教職工家里道喜，遇到女教工分娩，工會女工委員也能夠及時代表工會前往慰問。4．關(guān)心退休工作：學(xué)校行政、黨支部、工會在教師節(jié)、重陽節(jié)、春節(jié)都要上門拜訪、慰問離退休教師，并送去慰問金。此外，工會對患病、生活困難的退休教師也及時伸出了援助之手。學(xué)校領(lǐng)導(dǎo)、工會干部及時探望了因病住院的退休老師，并多次到家慰問，給予安慰和鼓勵，讓他們感受到了集體的溫暖樹立了和疾病斗爭的信心。工會還積極向上級工會反映，為其申報困難職工補助，爭取上級組織的幫助

六、召開學(xué)校六屆三次教職工大會，做好績效工資的發(fā)放工作。

一年來，學(xué)校工會在學(xué)校黨支部的大力支持下及全體教職工的共同努力下，做了一定的工作，取得了一定的成績。但在總結(jié)成績的同時，我們也清醒的認(rèn)識到存在許多不足，許多地方仍須改進。在新的一年里，我們將繼續(xù)發(fā)揚成績，克服存在的問題，發(fā)揮好工會職能，不斷提高管理和服務(wù)水平，積極發(fā)揮黨聯(lián)系群眾的橋梁和紐帶作用，積極主動地為學(xué)校辦實事，為教職工辦好事。相信，在全體教職工的共同努力下，學(xué)校工會會越辦越好。

201*年1月15日

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手冊使用說明

讀者對象

內(nèi)容介紹

本手冊的讀者對象為安裝FlexHammer5210系列產(chǎn)品的工程技術(shù)人員，以及配置和管理FlexHammer5210系列產(chǎn)品的系統(tǒng)管理員。

本手冊包括硬件安裝、軟件配置和命令參考三個部分。

本手冊的軟件配置和命令參考介紹了FlexHammer5210特性化功能的配置，其它功能的配置和命令介紹請參考《HOS配置手冊》和《HOS命令提示

參考》。FlexHammer5210的軟件特性表及相應(yīng)的參考手冊見第9章軟件特性表。

第一部分硬件安裝

詳細(xì)介紹了FlexHammer5210系列產(chǎn)品的硬件結(jié)構(gòu)和安裝方法，是工程技術(shù)人員了解設(shè)備并順利完成設(shè)備安裝與連接的指導(dǎo)文檔。

章序號題目內(nèi)容描述第1章產(chǎn)品綜述簡要介紹FlexHammer5210系列的產(chǎn)品特性、目前包含的產(chǎn)品型號以及產(chǎn)品的規(guī)格。

第2章產(chǎn)品硬件結(jié)構(gòu)詳細(xì)介紹了產(chǎn)品的硬件結(jié)構(gòu)、接口屬性以及指示燈含義等，有效指導(dǎo)工程技術(shù)人員了解設(shè)備。第3章系統(tǒng)配置清單包含設(shè)備正常運行所需的基本配置清單以及選配部件清單。

第4章安全注意事項介紹工程準(zhǔn)備和硬件安裝過程中需要注意的安全事項。

第5章機房環(huán)境要求介紹對機房環(huán)境的要求。第6章開箱驗貨介紹開箱驗貨的要求和步驟。

第7章安裝設(shè)備詳細(xì)介紹了安裝設(shè)備的具體方法。指導(dǎo)工程技術(shù)人員順利完成設(shè)備安裝與連接。

第8章

系統(tǒng)啟動與升級

介紹系統(tǒng)啟動的基本操作和升級方法。

第二部分軟件配置

詳細(xì)介紹了FlexHammer5210系列產(chǎn)品的特性功能以及配置方法，同時，還就一些缺省配置加以說明。

章序號第9章第10章第11章第12章第13章第14章第15章第16章第17章第18章第19章第20章第21章第22章第23章第24章第25章第26章

題目軟件特性表系統(tǒng)管理系統(tǒng)監(jiān)控與診斷配置SNMP接口配置配置FDB配置VLAN配置ERRP配置ARP配置802.1x配置路由協(xié)議配置QoS配置策略路由配置ACL配置VRRP配置POE配置VCT配置虛擬堆疊

內(nèi)容描述介紹了FlexHammer5210的軟件特性表及相應(yīng)的參考

手冊。

介紹了配置系統(tǒng)名稱和多系統(tǒng)多配置功能。介紹了syslog消息虛擬源IP的配置。介紹了一些SNMPTRAP的配置。

介紹了一些接口相關(guān)的配置，及系統(tǒng)不支持的特性。介紹了FDB老化時間和FDB保護的配置。介紹了PVLAN、基于IP子網(wǎng)的VLAN和基于協(xié)議的VLAN的配置。

介紹了一些ERRP功能的配置。介紹了IPBIND的配置。

介紹了802.1x本地認(rèn)證和基于MAC的動態(tài)VLAN的配置。

介紹了配置路由協(xié)議時系統(tǒng)不支持的特性。介紹了基于策略的QoS、擁塞管理、擁塞避免和流量控制等的配置。介紹了策略路由的配置。介紹了ACL的配置。

介紹了VRRPPingTrack的配置。介紹了POE的配置。介紹了VCT的配置。介紹了虛擬堆疊的配置。

第三部分命令參考

詳細(xì)介紹FlexHammer5210系列產(chǎn)品的特性功能的配置命令。

章序號第27章第28章第29章第30章第31章第32章

題目系統(tǒng)管理命令系統(tǒng)監(jiān)控與診斷SNMP命令接口配置命令FDB命令VLAN命令

內(nèi)容描述介紹了配置系統(tǒng)名稱和多系統(tǒng)多配置功能相關(guān)的命令。

介紹了配置syslog消息虛擬源IP的相關(guān)命令。介紹了一些SNMPTRAP的相關(guān)的命令。介紹了一些接口相關(guān)的命令。

介紹了FDB老化時間和FDB保護相關(guān)的命令。介紹了PVLAN、基于IP子網(wǎng)的VLAN和基于協(xié)議的

VLAN相關(guān)的命令。

第33章第34章第35章第36章第37章第38章第39章第40章第41章第42章第43章第44章

IGMPSnooping命令ERRP命令A(yù)RP命令802.1x命令路由協(xié)議命令QoS命令策略路由命令A(yù)CL命令VRRP命令POE命令VCT命令虛擬堆疊命令

介紹了一些IGMPSnooping相關(guān)的命令。介紹了一些ERRP相關(guān)的命令。介紹了IPBIND相關(guān)的命令。

介紹了802.1x本地認(rèn)證和基于MAC的動態(tài)VLAN相關(guān)的命令。

介紹了一些路由協(xié)議相關(guān)的命令。

介紹了基于策略的QoS、擁塞管理、擁塞避免和流量控制等相關(guān)的命令。

介紹了策略路由相關(guān)的命令。介紹了ACL相關(guān)的命令。

介紹了VRRPPingTrack相關(guān)的命令。介紹了POE相關(guān)的命令。介紹了VCT相關(guān)的命令。介紹了虛擬堆疊相關(guān)的命令。

手冊約定

手冊中有關(guān)圖標(biāo)的約定如下：

圖標(biāo)說明這個圖標(biāo)主要是提醒用戶，如果采用不正確的方式操作設(shè)備，可能會對人體或設(shè)備造成傷害，或造成業(yè)務(wù)中斷、數(shù)據(jù)丟失等。如安裝過程、配置業(yè)務(wù)中等。

這個圖標(biāo)表示提醒用戶注意事項。

注意警告這個圖標(biāo)主要給出一些與正文相關(guān)的信息，同時給用戶一些指引，協(xié)助用戶更好的理解正文的內(nèi)容。

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目錄第一部分硬件安裝

第1章產(chǎn)品綜述...................................................................................................................................1-1

1.1簡介.........................................................................................................................................1-11.2產(chǎn)品型號.................................................................................................................................1-11.3產(chǎn)品規(guī)格.................................................................................................................................1-1第2章產(chǎn)品硬件結(jié)構(gòu)...........................................................................................................................2-1

2.1FlexHammer5210-24..............................................................................................................2-1

2.1.1前面板..........................................................................................................................2-12.1.2側(cè)面板..........................................................................................................................2-32.1.3后面板..........................................................................................................................2-32.2FlexHammer5210-24-DC.......................................................................................................2-4

2.2.1前面板..........................................................................................................................2-42.2.2側(cè)面板..........................................................................................................................2-62.2.3后面板..........................................................................................................................2-72.3FlexHammer5210-48..............................................................................................................2-8

2.3.1前面板..........................................................................................................................2-82.3.2側(cè)面板........................................................................................................................2-102.3.3后面板........................................................................................................................2-102.4FlexHammer5210-24S..........................................................................................................2-11

2.4.1前面板........................................................................................................................2-112.4.2側(cè)面板........................................................................................................................2-132.4.3后面板........................................................................................................................2-142.5FlexHammer5210-24S-DC...................................................................................................2-15

2.5.1前面板........................................................................................................................2-152.5.2側(cè)面板........................................................................................................................2-172.5.3后面板........................................................................................................................2-172.6FlexHammer5210-24G.........................................................................................................2-18

2.6.1前面板........................................................................................................................2-182.6.2側(cè)面板........................................................................................................................2-202.6.3后面板........................................................................................................................2-212.7FlexHammer5210-24C.........................................................................................................2-22

2.7.1前面板........................................................................................................................2-222.7.2側(cè)面板........................................................................................................................2-242.7.3后面板........................................................................................................................2-252.8FlexHammer5210-24C-DC..................................................................................................2-25

2.8.1前面板........................................................................................................................2-252.8.2側(cè)面板........................................................................................................................2-272.8.3后面板........................................................................................................................2-28

第3章系統(tǒng)配置清單...........................................................................................................................3-1第4章安全注意事項...........................................................................................................................4-1

4.1電氣安全操作.........................................................................................................................4-14.2避免靜電損害.........................................................................................................................4-24.3避免激光損傷.........................................................................................................................4-24.4設(shè)備安全操作.........................................................................................................................4-2

4.4.1鉆孔..............................................................................................................................4-24.4.2搬運設(shè)備......................................................................................................................4-2

第5章機房環(huán)境要求...........................................................................................................................5-1

5.1對機房空間的要求.................................................................................................................5-15.2對機房地板的要求.................................................................................................................5-25.3對機房供電系統(tǒng)的要求.........................................................................................................5-2

5.3.1直流供電系統(tǒng)要求......................................................................................................5-25.3.2交流供電系統(tǒng)要求......................................................................................................5-25.4對機房接地系統(tǒng)的要求.........................................................................................................5-35.5設(shè)備的工作環(huán)境要求.............................................................................................................5-35.6其他設(shè)施要求.........................................................................................................................5-4

5.6.1防靜電要求..................................................................................................................5-45.6.2防干擾要求..................................................................................................................5-4

第6章開箱驗貨...................................................................................................................................6-1

6.1準(zhǔn)備工作.................................................................................................................................6-16.2設(shè)備開箱操作.........................................................................................................................6-26.3驗貨.........................................................................................................................................6-2第7章安裝設(shè)備...................................................................................................................................7-1

7.1安裝工具.................................................................................................................................7-17.2安裝到機柜中.........................................................................................................................7-17.3安裝到桌面上.........................................................................................................................7-27.4連接地線和電源.....................................................................................................................7-2

7.4.1連接地線......................................................................................................................7-2

7.4.2連接交流電源線..........................................................................................................7-37.4.3連接直流電源線..........................................................................................................7-47.5安裝SFP接口模塊.................................................................................................................7-5

7.5.1SFP接口模塊和LC光纖連接器................................................................................7-57.5.2連接方法......................................................................................................................7-77.6電口網(wǎng)線的制作.....................................................................................................................7-8

7.6.1RJ-45連接器.................................................................................................................7-87.6.2千兆電口網(wǎng)線制作......................................................................................................7-97.6.3百兆電口網(wǎng)線制作....................................................................................................7-107.7堆疊連接...............................................................................................................................7-12

7.7.1堆疊連接方法............................................................................................................7-127.7.2堆疊連接口的對應(yīng)關(guān)系............................................................................................7-127.7.3堆疊電纜的安裝與拆卸............................................................................................7-137.8連接配置電纜.......................................................................................................................7-13第8章系統(tǒng)啟動與升級.......................................................................................................................8-1

8.1搭建配置環(huán)境.........................................................................................................................8-18.2交換機的加電與啟動.............................................................................................................8-48.3系統(tǒng)軟件升級.........................................................................................................................8-4

第二部分軟件配置

第9章軟件特性表...............................................................................................................................9-1第10章系統(tǒng)管理...............................................................................................................................10-1

10.1實現(xiàn)系統(tǒng)配置的途徑.........................................................................................................10-1

10.1.1通過Console口實現(xiàn)系統(tǒng)配置..............................................................................10-110.1.2通過Telnet實現(xiàn)系統(tǒng)配置.....................................................................................10-110.1.3通過SSH方式實現(xiàn)系統(tǒng)配置.................................................................................10-210.2配置系統(tǒng)名稱.....................................................................................................................10-310.3配置系統(tǒng)位置.....................................................................................................................10-310.4配置系統(tǒng)聯(lián)系人.................................................................................................................10-310.5多系統(tǒng)多配置功能.............................................................................................................10-3第11章系統(tǒng)監(jiān)控與診斷...................................................................................................................11-1

11.1配置syslog消息的虛擬源IP............................................................................................11-1第12章配置SNMP.........................................................................................................................12-1

12.1配置TRAP使能開關(guān).........................................................................................................12-112.2配置TRAP的虛擬源IP....................................................................................................12-1

第13章接口配置...............................................................................................................................13-1

13.1三層接口.............................................................................................................................13-113.2TRUNK配置規(guī)則...............................................................................................................13-113.3TRUNK的負(fù)載均衡模式...................................................................................................13-113.4配置安全接口.....................................................................................................................13-213.5廣播抑制.............................................................................................................................13-2

13.5.1概述..........................................................................................................................13-213.5.2缺省配置信息..........................................................................................................13-213.5.3配置廣播抑制..........................................................................................................13-213.5.4配置未知單播抑制..................................................................................................13-313.5.5配置組播抑制..........................................................................................................13-313.5.6配置案例..................................................................................................................13-313.6端口監(jiān)視.............................................................................................................................13-4

13.6.1概述..........................................................................................................................13-413.6.2配置端口監(jiān)視..........................................................................................................13-513.7設(shè)置光電復(fù)用接口.............................................................................................................13-5第14章配置FDB.............................................................................................................................14-1

14.1配置FDB老化時間............................................................................................................14-114.2FDB保護.............................................................................................................................14-1

14.2.1概述..........................................................................................................................14-114.2.2缺省配置信息..........................................................................................................14-214.2.3配置基于端口的FDB保護....................................................................................14-214.2.4配置基于Trunk的FDB保護...............................................................................14-314.2.5配置基于VLAN的FDB保護...............................................................................14-314.2.6配置案例..................................................................................................................14-4

第15章配置VLAN..........................................................................................................................15-1

15.1配置PVLAN......................................................................................................................15-1

15.1.1概述..........................................................................................................................15-115.1.2配置PVLAN...........................................................................................................15-115.1.3配置案例..................................................................................................................15-215.2基于IP子網(wǎng)的VLAN.......................................................................................................15-2

15.2.1概述..........................................................................................................................15-215.2.2配置基于IP子網(wǎng)的VLAN....................................................................................15-315.2.3配置案例..................................................................................................................15-315.3基于協(xié)議的VLAN.............................................................................................................15-4

15.3.1概述..........................................................................................................................15-4

15.3.2配置基于協(xié)議的VLAN.........................................................................................15-415.3.3配置案例..................................................................................................................15-415.4QinQ....................................................................................................................................15-5

15.4.1配置QinQ...............................................................................................................15-5

第16章配置ERRP...........................................................................................................................16-1

16.1添加TRUNK端口.............................................................................................................16-116.2配置ERRPTRAP...............................................................................................................16-1第17章配置ARP.............................................................................................................................17-1

17.1配置發(fā)送ARP請求...........................................................................................................17-117.2配置IPBIND......................................................................................................................17-1

17.2.1概述..........................................................................................................................17-117.2.2配置基于端口的IPBIND.......................................................................................17-217.2.3配置基于TRUNK的IPBIND...............................................................................17-217.2.4配置基于VLAN的IPBIND.................................................................................17-2

第18章配置802.1x...........................................................................................................................18-1

18.1802.1x本地認(rèn)證..................................................................................................................18-1

18.1.1概述..........................................................................................................................18-118.1.2配置802.1x本地認(rèn)證.............................................................................................18-118.1.3配置案例..................................................................................................................18-118.2基于MAC的動態(tài)VLAN.................................................................................................18-2

18.2.1概述..........................................................................................................................18-218.2.2配置基于MAC的動態(tài)VLAN..............................................................................18-218.2.3配置案例..................................................................................................................18-3

第19章配置路由協(xié)議.......................................................................................................................19-1第20章配置QoS..............................................................................................................................20-1

20.1配置基于策略的QoS.........................................................................................................20-1

20.1.1概述..........................................................................................................................20-120.1.2缺省配置信息..........................................................................................................20-120.1.3配置流分類..............................................................................................................20-120.1.4配置流處理策略（policy-map）..........................................................................20-520.1.5下發(fā)流處理策略......................................................................................................20-620.1.6設(shè)置鏡像流和管理流..............................................................................................20-720.2二層CoS配置....................................................................................................................20-820.3配置擁塞管理.....................................................................................................................20-8

20.3.1概述..........................................................................................................................20-820.3.2缺省配置..................................................................................................................20-9

20.3.3配置隊列調(diào)度策略................................................................................................20-1020.3.4配置案例................................................................................................................20-1120.4配置擁塞避免...................................................................................................................20-11

20.4.1概述........................................................................................................................20-1120.4.2配置擁塞避免........................................................................................................20-1220.5流量控制...........................................................................................................................20-13

20.5.1入口流量監(jiān)管........................................................................................................20-1420.5.2出口流量整形........................................................................................................20-1720.6QoS配置案例....................................................................................................................20-18

20.6.1QoS在vod服務(wù)中的應(yīng)用....................................................................................20-1820.7故障分析...........................................................................................................................20-22

20.7.1刪除一條流分類失敗............................................................................................20-2220.7.2配置流分類優(yōu)先級失敗........................................................................................20-2220.7.3無法對策略綁定流分類........................................................................................20-2220.7.4修改某策略配置失敗............................................................................................20-2220.7.5解除class-map對policy-map的綁定失敗.......................................................20-2320.7.6設(shè)置重定向失敗....................................................................................................20-23

第21章配置策略路由.......................................................................................................................21-1

21.1概述.....................................................................................................................................21-121.2配置策略路由.....................................................................................................................21-121.3配置案例.............................................................................................................................21-1第22章配置ACL.............................................................................................................................22-1

22.1概述.....................................................................................................................................22-122.2配置ACL............................................................................................................................22-1

22.2.1缺省配置信息..........................................................................................................22-222.2.2配置ACL的步驟....................................................................................................22-222.2.3綁定ACL的步驟....................................................................................................22-322.3配置基于時間的ACL........................................................................................................22-422.4配置案例.............................................................................................................................22-5

22.4.1限制對指定網(wǎng)絡(luò)服務(wù)的訪問..................................................................................22-522.4.2基于時間進行訪問控制..........................................................................................22-622.4.3某公司總部與分部及供應(yīng)商之間的網(wǎng)絡(luò)服務(wù)配置..............................................22-822.5故障分析...........................................................................................................................22-13

22.5.1刪除ACL失敗......................................................................................................22-13

第23章配置VRRP..........................................................................................................................23-1

23.1配置VRRPPingTrack.......................................................................................................23-1

23.1.1概述..........................................................................................................................23-123.1.2配置PingTrack.......................................................................................................23-123.1.3配置案例..................................................................................................................23-2

第24章配置POE.............................................................................................................................24-1

24.1概述.....................................................................................................................................24-124.2配置POE............................................................................................................................24-1

24.2.1缺省配置..................................................................................................................24-124.2.2基本配置命令..........................................................................................................24-2

第25章配置VCT.............................................................................................................................25-1

25.1概述.....................................................................................................................................25-125.2配置VCT............................................................................................................................25-1

25.2.1手動VCT.................................................................................................................25-225.2.2自動VCT.................................................................................................................25-225.3配置案例.............................................................................................................................25-2

25.3.1手動VCT.................................................................................................................25-225.3.2自動VCT.................................................................................................................25-3

第26章配置虛擬堆疊.......................................................................................................................26-1

26.1概述.....................................................................................................................................26-126.2配置虛擬堆疊.....................................................................................................................26-2

26.2.1缺省配置信息..........................................................................................................26-226.2.2建立堆疊系統(tǒng)..........................................................................................................26-226.2.3堆疊系統(tǒng)常用管理命令..........................................................................................26-226.2.4配置member..........................................................................................................26-3

第三部分命令參考

第27章系統(tǒng)管理命令.......................................................................................................................27-1

27.1configdefaultbootconfigfile..........................................................................................27-127.2configdefaultbootosfile..................................................................................................27-127.3configsshauth_timeout....................................................................................................27-127.4configsysname...................................................................................................................27-227.5downloadftp[bootrom]...................................................................................................27-227.6downloadftp[config]........................................................................................................27-327.7downloadftp[hammeros]................................................................................................27-327.8downloadtftp[bootrom]..................................................................................................27-427.9downloadtftp[config]......................................................................................................27-4

27.10downloadtftp[hammeros].............................................................................................27-427.11nosshsession...................................................................................................................27-527.12nosyscontact.....................................................................................................................27-527.13nosyslocation...................................................................................................................27-527.14nosysname.......................................................................................................................27-627.15saveconfiguration............................................................................................................27-627.16servicessh.........................................................................................................................27-627.17showconfigfile................................................................................................................27-727.18showsshsession..............................................................................................................27-727.19showsshversion..............................................................................................................27-727.20showsysname..................................................................................................................27-827.21showusablebootconfigfile...........................................................................................27-827.22showusablebootosfile..................................................................................................27-827.23uploadftp[hammeros|config]......................................................................................27-827.24uploadtftp[hammeros|config].....................................................................................27-927.25vtyuserlimit.....................................................................................................................27-9第28章系統(tǒng)監(jiān)控與診斷...................................................................................................................28-1

28.1icmpredirection.................................................................................................................28-128.2syslogvirtual-source-ip.....................................................................................................28-1第29章SNMP命令.........................................................................................................................29-1

29.1configtrap...........................................................................................................................29-129.2showsnmpspeed..............................................................................................................29-129.3snmpspeed.........................................................................................................................29-229.4snmpvirtual-source-ip......................................................................................................29-2第30章接口配置命令.......................................................................................................................30-1

30.1configport-monitorintervalkeepalive.............................................30-130.2configport-monitormode................................................................................................30-130.3configstorm-ctrlbroad-multi-cast...................................................................................30-230.4configstorm-ctrlbroadcastarp........................................................................................30-330.5configstorm-ctrldlfpacket...............................................................................................30-330.6configstorm-ctrlmulticast................................................................................................30-430.7noport-monitor[broadcast-rate-threth|all-rate-threth]..............................................30-430.8port-monitor[broadcast-threth|all-threth].............................................30-530.9port-monitor[enable|disable].........................................................................................30-530.10securityport[enable|disable]........................................................................................30-530.11selectport_type[copper|fiber]......................................................................................30-6

30.12showport-monitor...........................................................................................................30-630.13showtrunk-policy............................................................................................................30-630.14trunk-policy......................................................................................................................30-7第31章FDB命令.............................................................................................................................31-1

31.1fdbagingtime.....................................................................................................................31-131.2fdblearn_mode..................................................................................................................31-131.3fdblimitcount..................................................................................................31-231.4fdblimitswitch[enable|disable].....................................................................................31-231.5fdblimittimerlong...............................................................................................31-331.6fdblimittype[shutdown|nolearn|noforward].............................................................31-331.7fdbentrydrop.....................................................................................................................31-431.8showfdblearn_mode........................................................................................................31-431.9showfdblimit....................................................................................................................31-4第32章VLAN命令..........................................................................................................................32-1

32.1PVLAN命令.......................................................................................................................32-1

32.1.1[add|delete]isolatedport.........................................................................32-132.1.2[set|clear]uplinkport...............................................................................32-132.1.3configpvlan[enable|disable]...............................................................................32-232.1.4configpvlan.........................................................................32-232.1.5configuration[enable|disable].............................................................................32-232.1.6nopvlan................................................................................32-332.1.7show{configuration}*1..........................................................................................32-332.1.8showpvlan{}*1......................................................................................32-332.1.9showrunning-configpvlan...................................................................................32-432.2基于IP子網(wǎng)的VLAN命令..............................................................................................32-4

32.2.1[add|del]port.......................................................................................32-432.2.2[add|del]trunk.............................................................................32-432.2.3based-onvlan...................................................................................32-532.2.4interfacevlanip-subnet........................................32-532.2.5nobased-onvlan.....................................................................................................32-532.3基于協(xié)議的VLAN命令....................................................................................................32-6

32.3.1[add|delete]port[tagged|untagged]...............................................32-632.3.2[add|delete]trunk[tagged|untagged]......................................32-632.3.3interfacevlanprotocol-based{}*1.................................32-632.3.4protocol[add|delete][dix|snap|llc].......................................32-732.4QinQ命令...........................................................................................................................32-7

32.4.1[config|clear]qinq..........................................................................32-732.4.2qinq[enable|disable].............................................................................................32-8

第33章IGMPSnooping命令........................................................................................................33-1

33.1igmp_snoopingaddmemberport.....................................................................................33-133.2igmp_snoopingdelmemberport......................................................................................33-133.3igmp_snoopingaddrouter................................................................................................33-233.4igmp_snoopingdelrouter.................................................................................................33-233.5showigmp_snooping........................................................................................................33-3第34章ERRP命令...........................................................................................................................34-1

34.1configerrpdomainadd[primary_port|secondary_port]trunk.................34-134.2configerrptrap...................................................................................................................34-1第35章ARP命令.............................................................................................................................35-1

35.1configarpkeep-alive[enable|disable]...........................................................................35-135.2ipbind[enable|disable]...................................................................................................35-135.3ipbind.............................................................................................................35-235.4ipbind{vlan-id}*1.........................................................................35-235.5ipbind.........................................................................................35-235.6ipbind{vlan-id}*1....................................................35-335.7showipbind.......................................................................................................................35-3第36章802.1x命令...........................................................................................................................36-1

36.1configdot1xclient-logofftime....................................................................36-136.2configdot1xclient-proxypassword{}*1..........................................................36-136.3configlocal-auth...................................................................36-236.4configlogin-authlocalserver............................................................................................36-236.5configport[|all]dot1xclient-proxy[enable|disable]................................36-2第37章路由協(xié)議命令.......................................................................................................................37-1

37.1cleariproute.......................................................................................................................37-1第38章QoS命令..............................................................................................................................38-1

38.1addport...............................................................................................................................38-138.2binddestination-ip............................................................................................................38-138.3binddestination-mac.........................................................................................................38-238.4binddestination-port.........................................................................................................38-238.5binddrop-profile................................................................................................................38-238.6binddscp.............................................................................................................................38-338.7bindether-type...................................................................................................................38-338.8bindicmp............................................................................................................................38-3

38.9bindip-fragment................................................................................................................38-438.10bindip-precedence..........................................................................................................38-438.11bindip-protocol................................................................................................................38-438.12bindip-totallength...........................................................................................................38-538.13bindprofile.......................................................................................................................38-538.14bindsource-ip...................................................................................................................38-538.15bindsource-mac...............................................................................................................38-638.16bindsource-port...............................................................................................................38-638.17binduser-priority.............................................................................................................38-638.18bindvlan-id......................................................................................................................38-738.19class-map...........................................................................................................................38-738.20clearcounter.....................................................................................................................38-738.21configdrop-mode............................................................................................................38-838.22configpolice-lengthtype.................................................................................................38-838.23configpriorityqueue.................................................................................38-938.24configprioritymapdefault.............................................................................................38-938.25configqos-egress..............................................................................................................38-938.26configqueue-modedefault...........................................................................................38-1038.27configqueue-modehybrid...........................................................................................38-1038.28configqueue-modepq..................................................................................................38-1138.29configqueue-modewrr.................................................................................................38-1138.30deleteport.......................................................................................................................38-1238.31drop..................................................................................................................................38-1238.32drop-profile.....................................................................................................................38-1238.33matchclass-map.............................................................................................................38-1338.34matchdestination-ip......................................................................................................38-1338.35matchdestination-mac..................................................................................................38-1438.36matchdestination-port..................................................................................................38-1438.37matchdscp......................................................................................................................38-1538.38matchether-type............................................................................................................38-1538.39matchicmp-code............................................................................................................38-1638.40matchicmp-type............................................................................................................38-1638.41matchip-fragment.........................................................................................................38-1738.42matchip-precedence......................................................................................................38-1738.43matchip-protocol...........................................................................................................38-1838.44matchip-totallength......................................................................................................38-18

38.45matchsource-ip..............................................................................................................38-1938.46matchsource-mac..........................................................................................................38-1938.47matchsource-port..........................................................................................................38-2038.48matchuser-priority........................................................................................................38-2038.49matchvlan-id..................................................................................................................38-2138.50mirror...............................................................................................................................38-2138.51police................................................................................................................................38-2138.52policy-map......................................................................................................................38-2238.53policy-route.....................................................................................................................38-2338.54profile..............................................................................................................................38-2338.55service-policyinput.......................................................................................................38-2438.56setcos...............................................................................................................................38-2438.57setcounter.......................................................................................................................38-2538.58setdefault-queue.................................................................................................38-2638.59setmanage-flow.............................................................................................................38-2638.60setmirror-flow...............................................................................................................38-2638.61setqueueaverage-length-exponent....................................................38-2738.62setqueuecommitted-threshold.............................38-2738.63setqueueconformed-threshold.............................38-2838.64setqueueexceeded-threshold................................38-2838.65setredirectport..............................................................................................................38-2938.66shape................................................................................................................................38-2938.67share-group.....................................................................................................................38-3038.68showclass-map..............................................................................................................38-3038.69showconfiguration........................................................................................................38-3138.70showcounter..................................................................................................................38-3138.71showdrop-profile..........................................................................................................38-3238.72showpolice-lengthtype.................................................................................................38-3238.73showpolicy-map............................................................................................................38-3338.74showprofile....................................................................................................................38-3338.75showqos..........................................................................................................................38-3338.76showqueue-mode..........................................................................................................38-3438.77showrunning-configqos..............................................................................................38-3538.78showservice-policy.......................................................................................................38-3638.79showshape.....................................................................................................................38-3638.80showshare-group..........................................................................................................38-36

38.81transmit...........................................................................................................................38-37第39章策略路由命令.......................................................................................................................39-1

39.1next-hop..............................................................................................................................39-139.2shownext-hop....................................................................................................................39-1第40章ACL命令.............................................................................................................................40-1

40.1absolute...............................................................................................................................40-140.2access-list（以太網(wǎng)接口配置模式、share-group配置模式）.......................................40-140.3access-list（配置模式）.....................................................................................................40-240.4configaccess-listdefault-action.......................................................................................40-340.5configaccess-listservice....................................................................................................40-440.6periodic................................................................................................................................40-440.7showaccess-list..................................................................................................................40-540.8showaccess-list{}*1...........................................................................................40-640.9showaccess-listdefault-action.........................................................................................40-740.10showaccess-listservice...................................................................................................40-740.11showconfiguration..........................................................................................................40-740.12showtime-range...............................................................................................................40-840.13time-range.........................................................................................................................40-8第41章VRRP命令........................................................................................................................41-10

41.1PingTrack命令.................................................................................................................41-10

41.1.1clearpingtrack[|all]statics..................................................................41-1041.1.2createpingtrack.....................................................................................................41-1041.1.3deletepingtrack....................................................................................................41-1141.1.4showrunning-configpingtrack..........................................................................41-1141.1.5showpingtrack[|all]{[statics]}*1........................................................41-1141.1.6vrrppingtrack{}..............................................41-12

第42章POE命令.............................................................................................................................42-1

42.1configpoe[enable|disable]..............................................................................................42-142.2configpoecapacitordetection.........................................................................................42-142.3configpoeinfo....................................................................................................................42-242.4configpoemaxpower........................................................................................................42-242.5configpoeport[on|off].......................................................................................42-242.6configpoeportmaxpower.........................................................42-342.7showpoeconfiguration....................................................................................................42-342.8showpoeconsumption.....................................................................................................42-342.9showpoemaxpower.........................................................................................................42-3

42.10showpoeportconsumption..............................................................................42-442.11showpoeportmaxpower..................................................................................42-4第43章VCT命令.............................................................................................................................43-1

43.1configautovct[add|delete]port...................................................................43-143.2runvct...............................................................................................................43-143.3serviceautovct[enable|disable]......................................................................................43-243.4showautovctport..............................................................................................................43-3第44章虛擬堆疊命令.......................................................................................................................44-1

44.1[start|stop]cluster.............................................................................................................44-144.2clusterdownload...............................................................................................................44-144.3clustererase........................................................................................................................44-244.4clusterreboot......................................................................................................................44-244.5clustersave..........................................................................................................................44-344.6configclustercommander................................................................................................44-344.7configclusteripaddress....................................................................................................44-444.8configclustermember.......................................................................................................44-444.9showcluster........................................................................................................................44-5

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